Privacy policy
Privacy Policy
Last updated: February 2026
At Sparkly, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
Personal Information: When you make a purchase, we collect your name, email address, shipping address, billing address, and payment information. Payment details are processed securely through Shopify Payments and are never stored on our servers.
Browsing Information: We automatically collect your IP address, browser type, device information, and pages visited through cookies and similar technologies to improve your shopping experience.
Communication Data: If you contact us via email or live chat, we retain your messages and contact details to provide customer support.
2. How We Use Your Information
We use your information to: process and fulfill your orders, send shipping confirmations and tracking updates, provide customer support, send marketing communications (only with your consent), improve our website and product offerings, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We share data only with: Shopify (our e-commerce platform), shipping carriers (to deliver your order), payment processors (to process transactions), and analytics providers (to improve our site). All third-party providers are contractually required to protect your data.
4. Cookies
We use cookies to remember your cart contents, understand how you interact with our site, and deliver relevant advertising. You can disable cookies in your browser settings, though this may affect site functionality.
5. Data Security
Our website is secured with SSL encryption. Payment information is processed through PCI-compliant payment processors. We implement industry-standard security measures to protect your data, though no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to: access the personal data we hold about you, request correction or deletion of your data, opt out of marketing communications at any time, and request a copy of your data in a portable format. To exercise any of these rights, contact us at support@sparklyinstaclean.com.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@sparklyinstaclean.com.